Boiler Repair

We are not a national "middleman" agency. We are local engineers based right here in Pontypool with over 60 years of combined experience under our belts.

• 90-Minute Emergency Response: We prioritise "No Heat/No Water" calls across Torfaen and Monmouthshire.
• Gas Safe & OFTEC Registered: Qualified to repair Gas, LPG, and Oil-fired systems.
• Fix-First Policy: We aim to repair your existing boiler whenever it is safe and cost-effective to do so, saving you the expense of a full replacement.
• Transparent Pricing: Typical non-urgent repairs in 2026 range from £120 to £550, and we always provide a clear quote before starting major work.

Most modern boilers (Worcester Bosch, Vaillant, Ideal, Baxi) will display a specific fault code when they fail. Our engineers carry advanced diagnostic tools to resolve issues like:

• Low Boiler Pressure: Often caused by a leak or a faulty expansion vessel. We’ll re-pressurise and find the source.
• Ignition Failure: If your boiler is clicking but not firing, it could be a faulty electrode, gas valve, or a blocked pilot light.
• Strange Noises (Kettling): Banging or whistling sounds are usually signs of limescale build-up or air in the system.
• Frozen Condensate Pipes: A major issue during Welsh cold snaps. We thaw and insulate pipes to prevent future lockouts.
• Leaking Units: We repair internal seals, valves, and pumps to prevent water damage to your electrics.

Local Tip: If you live in a hard-water area like parts of Monmouthshire, limescale is the #1 killer of heat exchangers. We can install magnetic filters during a repair to extend your boiler's life by years.

Sometimes the fix is simpler than you think. Try these before booking an emergency call-out:

1. Check the Pressure: Is the needle below 1 bar? You may just need to top it up via the filling loop.
2. Reset the System: Hold the reset button for 10 seconds.
3. Check the Thermostat: Ensure the batteries haven't died and the temperature is set above 21°C.
4. Power Check: Has a fuse tripped in your consumer unit?

Do you charge a call-out fee?

We believe in fair pricing. We provide transparent quotes for all diagnostics and repairs. Contact us for our current local rates for Pontypool and Cwmbran.

Can you repair commercial boilers?

Yes. We are fully qualified in Commercial Gas for larger properties, care homes, and businesses in South Wales.

What brands do you repair?

We are specialists in all major UK brands including Worcester Bosch, Vaillant, Ideal, Baxi, Potterton, and Glow-worm.