Heating & Gas

• Boiler Installations & Replacements: We specialise in upgrading old, inefficient units (60% efficiency) to modern, A-rated condensing boilers that can achieve up to 99% efficiency.
• Annual Boiler Servicing: A critical annual check to maintain your manufacturer’s warranty and ensure your system isn’t wasting fuel or leaking carbon monoxide.
• Heating System Repairs: Fast diagnosis and repair for "no heating" or "no hot water" emergencies.
• Smart Control Integration: Installation of smart thermostats and thermostatic radiator valves (TRVs) that can save you over £100 annually on energy bills.
• Radiator Maintenance: Power flushing and bleeding services to remove sludge and improve heat distribution.

If you rent out property in South Wales, you are legally required to have a Gas Safety Check every 12 months. In 2026, compliance is more strictly enforced than ever, with local councils having increased powers to request documentation.

• What’s Included: We check all gas appliances, flues, and pipework for safety and leakages.
• Compliance Support: We provide digital copies of your CP12 certificate to you and your tenants within the required 28-day window.
• Penalties for Non-Compliance: Failure to maintain a valid certificate can lead to fines of up to £6,000 or even prison sentences for serious violations.

• Local Knowledge: We understand the challenges of older housing stock in Torfaen, where poor insulation can lead to frozen pipes and excessive heat loss.
• Substantial Savings: Upgrading a medium-sized household to a high-efficiency boiler can save approximately £467 per year on gas bills.
• 24/7 Emergency Support: Heating failures in winter aren't just an inconvenience; they are a safety risk. Our reactive team is available around the clock.
• Honest Value: Transparent pricing for servicing (typically ranging from £85 to £120) and installations.

Homes in the South Wales valleys often face specific challenges during the colder months:

• Condensate Pipe Freezing: A common cause of winter boiler failure. We ensure pipes are correctly sized and insulated.
• Hard Water & Limescale: We install magnetic filters and use chemical inhibitors to prevent scale build-up in your heat exchanger.
• Energy Efficiency Gaps: We provide expert advice on how to improve your home's thermal performance, from cylinder jackets to loft insulation.

How often should I service my boiler?

You should have a professional service every 12 months to ensure safety and keep any manufacturer warranties valid.

Can a new boiler really save me money?

Yes. Modern condensing boilers capture heat that used to escape through the flue. Upgrading from a 'D' rated to an 'A' rated boiler can save significantly on your fuel usage.

What happens if I smell gas?

Evacuate immediately. Do not use any electrical switches or naked flames. Once outside, call the National Gas Emergency Service.